A cost-minimisation study of 1,001 NHS Direct users
نویسندگان
چکیده
منابع مشابه
A cost-minimisation study of 1,001 NHS Direct users
BACKGROUND To determine financial and quality of life impact of patients calling the '0845' NHS Direct (NHS Direct) telephone helpline from the perspective of NHS service providers. METHODS Cost-minimisation of repeated cohort measures from a National Survey of NHS Direct's telephone service using telephone survey results. 1,001 people contacting NHS Direct's 0845 telephone service in 2009 wh...
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15 صفحه اولNHS direct.
A s recognised by the National Audit Office, in just five years, NHS Direct has established an impressive track record for customer satisfaction and patient safety, empowering patients to make better informed choices about their own healthcare. It has also clearly identified its potential to contribute to wider developments in the NHS. Building on this success the government is investing in NHS...
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ژورنال
عنوان ژورنال: BMC Health Services Research
سال: 2013
ISSN: 1472-6963
DOI: 10.1186/1472-6963-13-300